We ship our products within 2-3 business days of receiving your order. Delivery is typically 9 business days after receipt of your order, with the exception of custom-made products such as Real Breasts breast forms or Transform Sable breast forms.
We will notify you of any shipping delays, however we cannot be held responsible for shipping delays due to extreme weather conditions, service strikes, and/or any other circumstance that would intervine with typical shipping proceedures.
If you have problems receiving packages by certain shipping methods, please let us know when you place your order.
Rush orders and faster shipping
We provide faster shipping options at the following prices:
| Shipping to the USA & Canada | |||||
| Regular Shipping | Priority Shipping | Express Shipping | Overnight Shipping | ||
| Order Value (before shipping) | 1¢ to $49.99 | $7.50 | $10 | $40 | Quote required |
| $50 to $99.99 | $7.50 | $15 | $40 | ||
| $100 or more | FREE | $25 | $80 | ||
| Shipping Internationally | |||||
| Priority Shipping | Express Shipping | ||||
| Order Value (before shipping) | 1¢ to $49.99 | $20 | $30 | ||
| $50 to $99.99 | $30 | $60 | |||
| $100 to $199.99 | $40 | $75 | |||
| $200 or more | $50 | $90 | |||
If you are planning to send a money order, please contact us and we will calculate the rush shipping cost so that you can include it in your purchase total.
NOTE: We carry a wide range of products to serve your needs. Many of our products may be shipped directly from our suppliers and if you are requesting faster shipping, you may be charged the shipping from the supplier's location.
On certain items, we are UNABLE to ship overnight/next day. We will inform you if we cannot ship these items as you requested.
Please note, couriers will not deliver to post office boxes. USPS may be unreliable and you may want to arrange delivery of breast forms to your local UPS store for pick-up. The UPS Store charges a small amount for this service.
Do you need a very discreet place to receive packages?
If you cannot receive packages at home or at work, and a USPS mail box is not an option, you may want to use:
- A UPS Store: Just call your local UPS store to make arrangements. We will need the exact address of the store. Very inexpensive service.
- Other private mail box stores: Eg. FedEx, Canpar, etc. Many private mail box stores will accept packages for a small fee.
Can I have my order shipped to another address or a UPS Store?
Yes, you can have your order shipped to a different location than your billing address. Your billing address must be correct, as that we require it for credit card verification. We will NEVER contact you at your billing address.
If you are shipping to a UPS Store, please contact the store in advance of placing your order to notify them that they are to be expecting a package in your name, and to find out if they can receive USPS parcels. If they cannot receive US Mail, please let us know.
International Orders: We ship almost anywhere in the world!
For shipping to Europe, the UK, Australia, New Zealand, Mexico, Canada, or Japan, please select the associated country flag on the top of the page. If we are to ship from the USA to any of the above countries, you will be charged the full shipping cost. Any customs charges, taxes, or duties are the responsibility of the customer.
Products that do not ship from our Point Roberts, WA location will need to be ordered in to our location, which typically takes between 5 and 10 business days. Some international orders may be required to pay by bank transfer or money order, in order to protect your order from potential fraud.
Return and Exchange Terms
Our policy is to have happy, satisfied customers. If the product is unsuitable, contact us with in 48 hours of receiving the item. At that time we will issue you a RA (Return Authorization) number and inform you of the return address. All customers doing an exchange are responsible for a $15.00 reshipping fee.
NOTE: Gaffs, padded panties and undergarments, foam breast forms, attachable breast forms (such as Aphrodite and Real Breasts), bras, wigs, wig caps, nylons, lingerie, costumes, corsets, dresses, shoes, swimsuits, and cosmetics are not returnable for sanitary reasons. Please make sure you have chosen the correct size and color before submitting your order. Thank you for your understanding.
Returning Breast Forms
Be sure you want to keep the forms before you use the tapes or apply an attachable forms.
- Forms must be clean.
- Forms boxes & cradles, must be in original condition.
- Forms must not have been previously attached.
- The Breast Form Store must be contacted within 48 hours of receiving the forms if they are unsatisfactory.
- All accessories that are included with forms must be returned unused. Any missing items will be charged to your account.
When we receive the product that you are returning, you will receive a full refund minus the original shipping costs and a restocking fee of $20.00 for returns including breast forms or $15.00 for any other products.
