Depending on where you are located and what product you are interested in, we may or may not be able to offer overnight shipping services at an additional cost. Please be aware that overnight or next day shipping for items like breast forms can be very expensive, as breast forms are heavy.

Any shipments leaving from our Point Roberts, Washington address will not be able to ship overnight due to the shipping options available from the city.

If you have problems receiving packages by certain shipping methods, please let us know when you place your order, otherwise we will select the shipping company with the fastest delivery to your area from our location(s).

Please be aware that if you prefer a certain carrier over another, it may end up taking longer than if we had selected the fastest method.

Yes, you can have your order shipped to a different location than your billing address! If you cannot receive your items at your home address, a PO box, or your place of work, we recommend contacting your local UPS Store or other private mail box store to have your order delivered there.

Before you place your order, locate the private mail box store you wish to use (such as the UPS Store). Let let them know that you would like to have a parcel held there for pick-up. They will tell you how it works for their store (usually they will charge a small fee ($2-$5) to receive a package for you).

Make sure to ask them for their exact address and if they can receive parcels shipped by US Mail (if you are in the United States) or Canada Post (if you are in Canada). If they cannot receive packages by either of these couriers, please let us know.

Please be aware that private mail box stores will generally require both a phone number and photo identification in order for you to pick up your parcel. They do this so that they can call you as soon as your parcel arrives to their store, and to make sure that no one but you picks up your parcel.

Unless your billing address and shipping address is the same, we will NEVER contact you at your billing address. It is only used to verifying your credit card information.

It is up to your mail carrier or delivery driver to decide if they will leave your package on your door step, or if they will leave a card for pick-up. If they feel that it is safe to leave the package, they may do so. If you would prefer to pick up your package, please ask for ‘signature required’ when you place your order.

We do our very best to make sure that your package is shipped safely. This does mean that orders of a certain dollar value may be required to have a signature on delivery. This is to help prevent theft of your items.

We do our very best to make sure that your package is shipped safely. This does mean that orders of a certain dollar value may be required to have a signature on delivery. This is to help prevent theft of your items. If your order is being shipped to a private mail store like a UPS Store, this may be a requirement from the store.

If you would like your order to be shipped with signature required, just let us know. We’re happy to make sure that ONLY you will be able to open your package!