Have a question? Get in touch!

There are many ways for you to place your order with The Breast Form Store! Beyond placing your order through our safe and secure web site, you can also contact us by phone or e-mail!

For your convenience, you can order by e-mailing us at info@thebreastformstore.com, or you can phone us toll-free at 1.877.634.7495. You can talk to us between 8:00 AM and 4:00 PM PST Monday to Friday. 

If you have questions or require assistance in selecting the best product for you, we recommend giving us a call so we can help you make an informed choice!

Contact The Breast Form Store

Hours of operation

Monday to Friday, excluding holidays
8 am to 4 pm Pacific
10 am to 6 pm Central
11 am to 7 pm Eastern

Your personal information is safe when you shop with The Breast Form Store

Thinking about placing an order online?  We offer secure online ordering using SSL encryption. SSL encrypts all of your information, including your credit card numer, name, address, and phone number, before it travels over the Internet. 

This makes doing business over the Internet as secure as purchasing by telephone or using your credit card at the gas station.

We also accept payment via PayPal or money order, giving you even more ways to pay securely and safely!

There's three ways to order:

Order by phone

Talk to a trained fitter to find the best fit and the right product, and place an order all with one easy phone call. We’re here to help every step of the way!

Shop online

Our web store is open 24/7/365, so we’re ready to take your order at any moment! You have the complete freedom to make your purchase when you are ready!

Order by mail

Need the ultimate in privacy? Place your order by mail or pay by money order! There’s no need to worry about a paper trail on your credit card.

Need the ultimate in security?

Order by mail

Control your information

Ship your order to any name or address you want — perfect for making sure it arrives discreetly!

No contact? No problem

Don't want to leave a name or phone number? No worries!

No paper trail

When you send payment with a money order, there's no worry about anything showing on your credit card statement!

Please note that we are unable to cash money orders that are made payable to “The Breast Form Store” or “The BF Store”.  

All money orders must be made payable to our legal company name in order to be processed.

United States of America

The BF Store
1582 Gulf Road #654
Point Roberts, WA 98281-0654
United States of America

Canada

The BF Store
138B-8257 92nd Street
Delta, British Columbia V4G 0A4
Canada

Many of our clients prefer to order by mail. There is no electronic trail, no credit card statements, etc. It may be a littler slower, but guarantees your privacy. Here’s some things you should know about ordering by mail:

  • You can ship your order to any name and address you wish!
    • If you are sending it to a shipping service store like The UPS Store, you may be required to show photo ID. Please check with the store first to ensure that there will be no delivery issues.
  • You do NOT have to provide a phone number or e-mail, but:
    • It IS recommended to provide at least one of these methods, in case we need to confirm sizing or shipping information.
    • International orders MUST provide a phone number or e-mail address for customs / import declaration.
  • When ordering by mail, never send cash! Please send a money order for fast and reliable service.
    • Money orders are much safer to send in the mail, and they are also insured
    • You can send it from any name you wish to use
    • You can pay for them in cash if you so choose — the true papertrail-free way to order!
    • For the fastest processing, please purchase a United States Postal Service or Canada Post money order. Money orders from other services such as a bank or Western Union may take longer to be processed.
    • We are unable to accept cheques of any type.
    • Please note that we are unable to cash money orders that are made payable to “The Breast Form Store” or “The BF Store”.  All money orders MUST be made payable to our legal company name in order to be processed.

Ordering internationally

I am located overseas. Can I still order from The Breast Form Store?

Yes, you can! We ship almost anywhere in the world! 

For the fastest delivery time and the lowest prices, we recommend placing an order with one of our dedicated offices that is closest to you. Simply select the flag that is closest to your geographic area. If you are outside of these regions, select the United States flag to order from our head office location!

North America

Canada

United States

Australasia
australia-flag

Australia

japan-flag

Japan

new-zealand-flag

New Zealand

Europe
europe-flag

European Union

france-flag

France

germany-flag

Germany

poland-flag

Poland

united-kingdom-flag

United Kingdom

Important information for international customers

Please note that any customs charges, taxes or duties are the responsibility of the customer.
We have no control over these charges, as it is something that is charged by your government once the goods enter your country. Often times, these fees will be collected by your mail carrier at the time of delivery. 

We cannot estimate what this fee may be based on your order, as every country is different.

Some items may need to be ordered first before your order can ship. 
We use many warehouse locations across the United States to serve our American clients better. For our Canadian and international clients, all items must be centralized to our head office location before your order will be ready to ship. Please pay extra attention to the item(s) that you order so that you may be aware of any delays at the time of ordering.

We ship ALL international orders using United States Postal Service (USPS) international services.
This means that once it reaches your country, it will be handled to your nation’s federal mail service (for example, Royal Mail in the United Kingdom). We do not use shipping carriers due to the fact that it is very expensive. If you would like your parcel to ship via DHL, FedEx, or UPS, please contact us for a quote prior to placing your order. Be prepared: a single pair of breast forms can easily cost $300 or more to ship with a regular (not express) shipping service!

We may request a different payment method.
Some international orders may be required to pay by bank transfer or money order. This is in order to protect your order from potential fraud.

There WILL be customs documents attached to your order.
As required by law, all international orders are required to ship with paperwork for shipping purposes. For your privacy, we declare all contents of the package as “clothing accessories” for customs documentation. Our legal company name is also included.

We are required by law to include an envelope on the outside of any box shipping internationally with the following information:

  1. Our legal company name as the sender of the package
  2. A customs declaration saying what is inside the box (“clothing accessories”)
  3. A copy of your invoice, showing the produts purchased

Your invoice is for customs purposes, and there is no way to ship a package without this documentation. The invoice is to be removed from the package by customs agents as it enters your country. Sometimes customs agents may not remove this invoice, and it may remain inside the envelope.

Although we do our very best to ensure your privacy when it comes to your paperwork, we have no control over whether or not the customs agent will remember to remove the invoice. For more privacy, we strongly recommend shipping your order to a post office box or other mail holding facility.

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